Client Work

I’ve been the behind-the-scenes secret advantage and trusted ally for dozens of clients across the corporate, non profit, educational and association sectors. It’s been a pleasure to help move ideas to meaningful action for a wide variety of impressive organizations.

 

Case Studies

Leadership Coaching & Sensitivity Training

Leadership development coaching for internal and external clients which may include self / 360 creative versus reactive leadership assessment. Address self-awareness, values, confidence, trust, communication, judgment, conflict management, empowering others, team building as well as managing saboteur and limiting assumptions and beliefs. Facilitate Sensitivity Training covering professionalism, respect, bullying, diversity and workplace communication.

Physician Leadership Development Program

One of four executive coaches recruited to provide individual and group coaching to support physician leadership development. Guided physicians to complete and present complex action learning projects designed to positively impact the healthcare sector. Offered through the Schulich Executive Education Centre in partnership with the Canadian Medical Association and the Ontario Medical Association, 150 Ontario physicians graduated, some of whom I continue to coach.

Leading Better Care Development Program

High impact leadership coach for Scottish nursing, midwifery and community team leaders for nationally funded strategic initiative of the Scottish government. Focus on individual transformation and systems impact through authentic, strengths based, collaborative leadership approach. Facilitated Glasgow program launch encompassing self-awareness / team building activities followed by six month individual, group coaching and reporting on coaching outcomes.

Organizational & Governance Reviews

Conducted extensive organizational review for 45,000 member association encompassing 30 interviews followed up by participatory decision making sessions to inform recommendations. Resulted in an updated structure, improved communication and engagement across all employee levels. Led similar governance review to address officer roles and responsibilities, structure, representation / diversity, remuneration, board development and recruitment.

Foundation Governance, Strategy & Leadership

Handpicked to develop a new strategic positioning and growth plan for the Foundation and requested by founder to stay on as first Executive Director to lay the operating foundation, develop governance policies and bring the plan to life. Established the first board of directors including roles and responsibilities, and drove new marketing, communication and special event efforts that tripled the membership and increased funds raised by 100% over the previous year.

Public Education Strategy & Positioning

Taking the approach that an informed and empowered member is able to act in their own and the community’s best interest, conducted initial background research including one on one interviews with patient relations committee and created SWOT analysis to set the foundation for a full day strategic planning session. Engaged multiple stakeholders to inform the creation of a new five year public education strategy, updated tagline, logo and fresh positioning for advertising campaign.

Multi-Program Assessment

Spearheaded six-month in depth research and assessment of membership, board member fundraising, youth and sponsorship programs. Created discussion guide and conducted interviews with food industry / other stakeholders, ultimately making recommendations to meet community outreach and growth targets. Food Allergy Canada (formerly Anaphylaxis Canada) educates, supports and advocates for the needs of people living with food allergies and the risk of anaphylaxis.

Values Based Strategic Planning

Facilitated two-day workshop for a leading Canadian post-secondary educational institution. Encompassed self-awareness, individual values discovery, alignment with organizational values, team building and planning as follow up to individual interviews and SWOT analysis. Culminated in creation of strategic plan to revitalize an innovation hub / department empowered by shared values and ownership versus buy in to responsibilities and quantifiable outcomes.

Allstream
Art Gems
Barrick Gold Corporation
Big Brothers Big Sisters
Direct Energy
Ontario Citizens’ Coalition for Clean Affordable Energy
Canadian Business for Social Responsibility
College of Dietitians of Ontario
Direct Energy
Direct Energy
Direct Energy
Food Allergy Canada
International Association of Business Communicators (IABC)
Humber College
International Association of Business Communicators (IABC)
Juvenile Diabetes Research Foundation
Big Brothers Big Sisters
Oliver & Bonacini
Morneau Shepell
Neighbourhood Pharmacy
Oliver & Bonacini
RBC Royal Bank
Schulich Executive Education Centre
Silvert's Adaptive Clothing Footwear
Toronto Foundation
Toronto Foundation
Toronto Foundation
Allstream
Art Gems
Barrick Gold Corporation
Big Brothers Big Sisters
Direct Energy
Ontario Citizens’ Coalition for Clean Affordable Energy
Canadian Business for Social Responsibility
College of Dietitians of Ontario
Direct Energy
Direct Energy
Direct Energy
Food Allergy Canada
International Association of Business Communicators (IABC)
Humber College
International Association of Business Communicators (IABC)
Juvenile Diabetes Research Foundation
Big Brothers Big Sisters
Oliver & Bonacini
Morneau Shepell
Neighbourhood Pharmacy
Oliver & Bonacini
RBC Royal Bank
Schulich Executive Education Centre
Silvert's Adaptive Clothing Footwear
Toronto Foundation
Toronto Foundation
Toronto Foundation
Allstream
Barrick Gold Corporation
Direct Energy
Canadian Business for Social Responsibility
Direct Energy
Direct Energy
International Association of Business Communicators (IABC)
International Association of Business Communicators (IABC)
Big Brothers Big Sisters
Morneau Shepell
Oliver & Bonacini
Schulich Executive Education Centre
Silvert's Adaptive Clothing Footwear
Toronto Foundation
Art Gems
Big Brothers Big Sisters
Ontario Citizens’ Coalition for Clean Affordable Energy
College of Dietitians of Ontario
Direct Energy
Food Allergy Canada
Humber College
Juvenile Diabetes Research Foundation
Oliver & Bonacini
Neighbourhood Pharmacy
RBC Royal Bank
Toronto Foundation
Toronto Foundation
Mary-Ellen Hynd | IFC-Accredited Global Coach & Strategic Advisor
Mary-Ellen Hynd | IFC-Accredited Global Coach & Strategic Advisor